Over 15 years of bulk SMS experience across 600+ networks in 200+ countries. Find all the answers you need below.
Our coverage spans over 600 networks in over 200 countries across the globe.
Yes, you can. This service is meant for you. We also have a huge database of several segments in different industries across the country that you can make use of at NO extra Cost.
A sender's ID is an Alphanumeric name that pops up as the sender of the sms, similar to sms sent out by Safaricom, M-Pesa, Airtel, Kenya Power, Equity, etc. Registration of a sender ID is done by the mobile provider, approved and monitored by the Communications Authority of Kenya. It is charged as a one off payment of Ksh 7,000 - inclusive of VAT. We provide the forms for this and submit them on behalf of the client to expedite the process at NO extra fee.
Yes, you can send SMS with an alphanumeric sender ID but you will first require to register your sender's ID as outlined above.
Yes, you can send any special character of a US Keyboard.
We accept M-Pesa, Bank Transfer, PayPal, Cash, and Bankers Cheque deposits into our bank account.
The minimum SMS credit you can purchase is 1,000 credits.
There are many reasons for delay like either the receiver has switched off his or her mobile or the mobile is out of range. Delivery of the SMS messages to recipients solely lies with the mobile network operator of the recipient. SMS messages submitted via Internet will be transferred to mobile network operators, provided that the recipient's phone is switched on, does not have a full memory, is located in an area covered by its subscribed mobile network provider, and the mobile number is active on the mobile network operator's network.
No, the bills will be charged against the credits provided by Sms254 on your account.
Your password keeps your Sms254 account completely private and personal. The password assures that you are the only one sending messages from your account (except of course if you share such details with someone else).
When the system tries to deliver your message to a phone number which is switched off or out of range, the message will remain in the network for 24 hours. As soon as the mobile comes in range, that message will be delivered to it. SMS that cannot be delivered within the lifespan (24 hrs.) allocated to them, either by us or a Mobile Network Operator, will be discarded by the Mobile Network Operator without any notice.
You can send a total of 250,000 sms at one go; you would need to send another batch after that. This is in line with the fair usage policy to ensure there is no delay or lag on the network. Note however that the amount of messages you can send is also limited by the credit balance of your account.
ONE Page SMS consists of 160 characters, this includes spaces and special characters (`_ , - . @ B* %$`).
Your messages are sent to the recipients' numbers on the various mobile networks you have sent to as soon as you click send. However, depending on the volume of send requests, there could be some delay based on each mobile network's operation mechanisms.
If you have questions, email our Customer Support Desk on csd@sms254.com or visit our enquiry page at Contact Us.
To check the balance you have in your account, do the following:
Log in to your account with your username and password.
Click on Profile Badge on the top right corner.
It will display the credit allotted to you and the credit you have used.